Head Office
April 7, 2022
Job Type
Head Office


Central Reservations Executive

Do you like speaking to people? Get a kick from being organised and bringing the energy? Enjoy smashing targets and being a real team player?

You sound like our kinda person!

An exciting opportunity has become available for a vibrant and energetic person to join the Sales and Marketing Team as Central Reservations Executive with Signature Group. This is a full-time role (Tuesday – Saturday, 9am – 5.30pm) initially on a 6-month contract with consideration to extend. It is based in our Head Office in Edinburgh with some requirement to visit or occasionally work from some of our venues for the day.

The successful candidate will act as a support function for all the venues’ reservations and group bookings within the Signature Group. It is fast paced job but a fun one where you will be a valued and hugely important part of a well-oiled machine.

Great customer service is a must along with attention to detail and exceptional administrative skills.

Desirable skills include;

  • Excellent phone manner and email etiquette
  • Experience of Open Table though this is not essential as training will be provided
  • Experience of working in a call centre or in a capacity which required answering phones

Responsibilities include;

  • Fielding calls for venues
  • Helping guests with queries
  • Responding to reservation enquiry emails
  • Responding to Facebook/Instagram messages for reservation enquires

Full training for this role will be provided.

If you think this role could be for you, please contact us with your CV and Cover Letter